Returns are accepted
Items must be returned within
of the auction ending
Buyer will pay for return shipping.
1. Warranty Claims
My Daily Shop offers a 12 month repair warranty on all products for technical faults. The customer should contact us via customer service of any warranty claims.
Where repairs are not possible, we will provide a replacement for the products.
No refunds will be provided for normal wear & tear and damages due to customer's fault.
2. Change of mind returns
My Daily Shop will not provide change of mind refunds once the product has been organised for shipping.
3. Damaged or faulty returns
My Daily Shop will provide refunds for damaged or faulty goods as per below criteria:
a) My Daily Shop will provide full refund or credit if the goods were received damaged or faulty. The customer must notify My Daily Shop as soon as possible and within 14 days via our customer service.
We may request pictures of products for damage.
My Daily Shop will not pay for damages due to customer's fault.
b) Products received more than 30 days will not be entitled to a refund but may be entitled to warranty as per manufacturer's warranty.
c) No refunds will be provided for normal wear & tear including damages due to customer's fault.